FAQ

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¿How much time does my order take to arrive?

Our processing and shipping time is approximately 2-3 business days. Once shipped, the estimated delivery time is 24-72 hours. In total, you can expect your package to arrive within 3-6 business days of placing your order.

What is the shipping cost?

We offer free shipping on orders over €40. For orders less than €40, shipping costs will be borne by the customer. During the checkout process, you will be shown the applicable shipping rate for your review before completing your order.

What is the return period?

We accept returns within 30 days of receiving the product. The item must be in its original, unused condition and in the original packaging. Please note that return shipping costs will be borne by the customer.

What payment methods do you accept?

We accept various payment methods, such as credit cards (Visa, Mastercard, etc.) and PayPal. During the payment process, you will be shown the available options so you can choose the most convenient one for you.

Can I make changes to my order after I have placed it?

Once the order has been placed, changes may be difficult to make. However, if you need to make any changes, we recommend that you contact us as soon as possible through our customer service to evaluate the available options.